T&Cs

Terms & Conditions

1. Notice of Important Obligations, Rights and Conditions

These Terms and Conditions (“Terms”) govern the sale and purchase of products from Quantum Tattoo Ink UK via our website https://quantumtattooink.co.uk (the “Website”).
Please read them carefully, as they outline your rights, obligations, and the conditions that apply to your order.

By placing an order, you agree to these Terms. If you do not accept them, please do not order from this website.
You must be at least 18 years old to place an order.

We reserve the right to update these Terms at any time without prior notice. Continued use of our Website or repeated purchases constitute acceptance of the latest Terms displayed on the Website.


2. Acceptance and Cancellation of Orders

Your order constitutes an offer to purchase the products listed. We may accept or reject any order at our discretion. Once your order is received, you will receive an order confirmation email summarising the items purchased.
A binding contract will not exist until we send this confirmation.

Orders cannot be cancelled once confirmed, except as required under UK consumer law. We reserve the right to cancel any order we suspect to be fraudulent or in breach of these Terms.


3. Prices and Payment

All prices shown on our Website are in GBP (£) and include VAT where applicable. Shipping and handling charges are displayed at checkout.
Prices may change without notice, but confirmed orders will not be affected.

By placing an order, you confirm that:

  • The payment details you provide are accurate and authorised for use.
  • You will pay all charges incurred, including applicable VAT and delivery costs.

We accept major credit and debit cards as listed at checkout. Payment must be received before your order is dispatched.


4. Shipping, Handling and Risk

We ship across the UK and Europe. You must provide a valid physical address; we do not ship to PO boxes.
Shipping options and costs are shown at checkout. Orders are typically dispatched within two (2) business days, excluding weekends and public holidays.

Once your order is handed to the carrier, the risk of loss transfers to you. Delivery times are estimates and may vary due to factors beyond our control. We are not liable for delays caused by courier services, weather, or unforeseen circumstances.


5. Returns and Refunds

If your order arrives damaged or incorrect, please contact us at info@quantumtattooink.co.uk within 48 hours of receipt.
Products must be unused, unopened, and returned in their original packaging to qualify for a return.

Due to the nature of tattoo ink and related products, we cannot accept returns once opened, unless they are faulty. Refunds are processed within 14 days of receiving the returned goods.

Please note: Return postage costs are the responsibility of the customer unless the item is faulty or damaged.


6. Limited Warranty

We warrant that all Quantum Tattoo Ink UK products are free from defects in material and workmanship at the time of delivery.
This warranty does not cover damage caused by misuse, improper storage, modification, or normal wear and tear.

Our liability is limited to repair, replacement, or refund of the defective item. This warranty does not affect your statutory rights under UK law.


7. Intellectual Property

All intellectual property rights in the content, designs, trademarks, and materials on this Website remain the property of Quantum Tattoo Ink or our licensors.
You may not reproduce, modify, distribute, or republish any part of this Website or its contents without written permission.


8. Force Majeure

We are not liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, power outages, or acts of government.


9. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Entire Agreement

These Terms constitute the entire agreement between you and Quantum Tattoo Ink UK in relation to your purchase and use of this Website. If any part of these Terms is found invalid or unenforceable, the remainder shall continue to apply in full force and effect.